NEWS & HAPPENINGS
AHA will be conducting a member survey to gauge how well we are meeting our members’ needs. Living with a pandemic over the past two years has given each of us new insights into what we each need to remain safe, confident and healthy as we age. We are pleased to be working with Customer Care Measurement & Consulting (CCMC), a professional firm that is generously providing services to AHA on a pro bono basis. CCMC is headed by President and Co-Founder Scott Broetzmann, a longtime resident of Alexandria. Though the firm is located here, it provides services for clients across the country, like AARP, SHEA and Squire Patton Boggs. Scott and his team have helped us to design this survey and, most important, will provide third-party analysis of the information you share with us.
– Cele Garrett